Do you need help? Call Customer Support at +49 221/ 204 217 89
Email customer care
Telephone number: +49 221/ 204 217 89
Email Address: info@tse24.com
Email Address: info@tse24.com
Shipping information
Prices and shipping costs
(1) All Prices, which are indicated on the Provider's website, are inclusive of statutory VAT valid. Duties and similar charges, the customer has to bear. These then get help, if the goods are based outside the EU. For orders outside the EU foreign VAT levied in Germany is, currently i.H.v. 19 %, moved from the product price deducted.
(2) The appropriate shipping charges to the customer in the order and shall be borne by the customer, unless the customer makes use of his right of withdrawal. From an order value of 30,00 EUR provided by the supplier to the customer within Germany free shipping.
(3) The order will be shipped by mail. All shipping risk the provider, if the customer is a consumer.
(4) The customer in the event of a cancellation, to bear the cost of returning, if the delivered goods correspond to the ordered and if the price returned the case of an amount of 40,00 Does not exceed EUR or if the customer has not yet paid the consideration or a contractually agreed partial payment at a higher price the thing at the time of revocation. In addition, the operator bears the cost of returning.
(1) All Prices, which are indicated on the Provider's website, are inclusive of statutory VAT valid. Duties and similar charges, the customer has to bear. These then get help, if the goods are based outside the EU. For orders outside the EU foreign VAT levied in Germany is, currently i.H.v. 19 %, moved from the product price deducted.
(2) The appropriate shipping charges to the customer in the order and shall be borne by the customer, unless the customer makes use of his right of withdrawal. From an order value of 30,00 EUR provided by the supplier to the customer within Germany free shipping.
(3) The order will be shipped by mail. All shipping risk the provider, if the customer is a consumer.
(4) The customer in the event of a cancellation, to bear the cost of returning, if the delivered goods correspond to the ordered and if the price returned the case of an amount of 40,00 Does not exceed EUR or if the customer has not yet paid the consideration or a contractually agreed partial payment at a higher price the thing at the time of revocation. In addition, the operator bears the cost of returning.
Returns & exchange
Withdrawal
You can cancel your contract within 14 Days without giving reasons in writing (z.B. Brief, Fax, E-Mail) or - if the goods before the deadline - by returning the goods revoked. The time limit begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also not before fulfillment of our information obligations pursuant to Article 246 § 2 in conjunction with § 1 Paragraph 1 and 2 Draft Law and our obligations according to § 312e paragraph 1 Set 1 BGB in conjunction with Article 246 § 3 EGBGB. The revocation period is sufficient to send the revocation or the goods. The revocation must be sent to:
TSE24 UG
Owner: Muhammed Ali Genc
Main road. 367
51143 Cologne
Germany
Info@tse24.com
Consequences of revocation
In case of an effective cancellation the mutually received benefits and any benefits. benefits derived (z.B. Interest) issue. Can you give us the performance received and benefits (z.B. Benefits of use) back or surrender of unused or partially or only in a deteriorated condition, You will be obliged to pay compensation. For the deterioration and derived benefits, you must pay compensation only, extent that the use or deterioration to a deal with the matter is due, goes beyond testing the properties and functioning. By "testing the properties and functioning" means the testing and trying out the goods, as it is possible and customary in a retail business. Transportable items are to be returned at our risk. You have to bear the cost of returning, if the delivered goods correspond to the ordered and if the price returned the case of an amount of 40 Euro does not exceed or if you have not yet paid the consideration or a contractually agreed partial payment at a higher price the thing at the time of revocation. Otherwise the return is free for you. Not parcel things do you pick. Obligations to reimburse payments must be made within 30 Days be fulfilled. The period begins for you when you send your cancellation or the goods, for us with their receipt.
Notes to the exclusion of the right of withdrawal
The right of withdrawal does not apply to the supply of goods, which are produced according to customer specifications or clearly tailored to personal needs or for the delivery of audio- or video recordings or software, if the delivered data carriers have been unsealed by you.
Instructions for Returned Goods
The in this section ("Notes on return") modalities mentioned are not a prerequisite for the effective exercise of the above right of withdrawal.
Customers are requested prior to returning the return to report the seller via email info@tse24.com, to announce the return of. In this way they allow the seller the fastest possible assignment of the products.
Customers are requested to send the goods as a prepaid package back to the seller and to keep the proof of delivery. The seller will refund the customer to request in advance the cost of postage, unless they are borne by the buyer even.
Customers are asked to avoid damage or contamination of the product. Goods should be sent with all the accessories back to the seller, if possible in their original packaging. If the original packaging is no longer in the possession of the seller, should be another appropriate packaging is used, to provide reasonable protection against shipping damage and to avoid any claims for damages because of damage due to faulty packaging.
You can cancel your contract within 14 Days without giving reasons in writing (z.B. Brief, Fax, E-Mail) or - if the goods before the deadline - by returning the goods revoked. The time limit begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also not before fulfillment of our information obligations pursuant to Article 246 § 2 in conjunction with § 1 Paragraph 1 and 2 Draft Law and our obligations according to § 312e paragraph 1 Set 1 BGB in conjunction with Article 246 § 3 EGBGB. The revocation period is sufficient to send the revocation or the goods. The revocation must be sent to:
TSE24 UG
Owner: Muhammed Ali Genc
Main road. 367
51143 Cologne
Germany
Info@tse24.com
Consequences of revocation
In case of an effective cancellation the mutually received benefits and any benefits. benefits derived (z.B. Interest) issue. Can you give us the performance received and benefits (z.B. Benefits of use) back or surrender of unused or partially or only in a deteriorated condition, You will be obliged to pay compensation. For the deterioration and derived benefits, you must pay compensation only, extent that the use or deterioration to a deal with the matter is due, goes beyond testing the properties and functioning. By "testing the properties and functioning" means the testing and trying out the goods, as it is possible and customary in a retail business. Transportable items are to be returned at our risk. You have to bear the cost of returning, if the delivered goods correspond to the ordered and if the price returned the case of an amount of 40 Euro does not exceed or if you have not yet paid the consideration or a contractually agreed partial payment at a higher price the thing at the time of revocation. Otherwise the return is free for you. Not parcel things do you pick. Obligations to reimburse payments must be made within 30 Days be fulfilled. The period begins for you when you send your cancellation or the goods, for us with their receipt.
Notes to the exclusion of the right of withdrawal
The right of withdrawal does not apply to the supply of goods, which are produced according to customer specifications or clearly tailored to personal needs or for the delivery of audio- or video recordings or software, if the delivered data carriers have been unsealed by you.
Instructions for Returned Goods
The in this section ("Notes on return") modalities mentioned are not a prerequisite for the effective exercise of the above right of withdrawal.
Customers are requested prior to returning the return to report the seller via email info@tse24.com, to announce the return of. In this way they allow the seller the fastest possible assignment of the products.
Customers are requested to send the goods as a prepaid package back to the seller and to keep the proof of delivery. The seller will refund the customer to request in advance the cost of postage, unless they are borne by the buyer even.
Customers are asked to avoid damage or contamination of the product. Goods should be sent with all the accessories back to the seller, if possible in their original packaging. If the original packaging is no longer in the possession of the seller, should be another appropriate packaging is used, to provide reasonable protection against shipping damage and to avoid any claims for damages because of damage due to faulty packaging.
F.A.Q.'s
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