Terms and conditions customer information
(The following terms also include information about your legal rights under the provisions on distance contracts and e-commerce.)
1. Scope
2. Offers and service descriptions
3. Ordering and contracting
4. Prices and shipping costs
5. Delivery, Availability of goods
6. Methods of Payment
7. Retention of title
8. Defects Warranty and Guarantee
9. Liability
10. Storage of contract
11. Privacy Policy
12. Jurisdiction, Applicable Law, Contract Language
1. Scope
1.1. The business relationship between TSE24 Ug, Managing Director Muhammed Ali Genc, Hauptstraße.367 51143 Cologne Germany (hereinafter "Seller") and the customer (the "Client") subject to the following terms and conditions valid at the time of the order.
1.2. You can contact our customer service for questions, And complaints on weekdays from 10:00 CLOCK to 16:00 CLOCK by e-mail at info@tse24.com..
1.3. Within these Terms and Conditions shall mean any natural person, who concludes a legal transaction for a purpose, can be predominantly neither commercial nor their independent vocational activity attributed (§ 13 BGB).
1.4. Different conditions of the customer are not accepted, unless, the seller agrees to these explicitly.
2. Offers and service descriptions
2.1. The presentation of products in our online shop is not a legally binding offer, but an invitation to submit an order is. Service descriptions in catalogs and on the websites of the seller do not have the character of a representation or warranty.
2.2. All offers are valid "while stocks last", if not stated otherwise in the products. In addition, errors are reserved.
3. Ordering and contracting
3.1. The customer can select product binding and this with the button from the assortment of the seller “in Cart View” collected in a so-called basket. Then the customer can within the basket with the button “Proceed to checkout” proceed to the order process.
3.2. The button “Buy” is a binding offer to purchase the goods in the basket, the customer makes. Before submitting the order, the customer can change the data at any time and view. Required fields are marked with an asterisk (*) marked.
3.3. The seller then sends the customer an automatic confirmation of receipt by e-mail to, in which the customer's order is listed again and the customer can print using the "Print" (Order confirmation). The automatic acknowledgment of receipt only documents, that the customer's order is received by the seller and does not constitute acceptance of the application. The purchase contract only materializes, if the seller the product ordered within 2 Sent over to the customer, passed or shipment to the customer within 2 Days with a second e-mail, explicit confirmation of order or delivery has confirmed the invoice.
3.4. Should the seller provide advance payment, , the contract with the provision of banking information and payment request materialize. If the payment when due, even after a second notice not to a time of 10 Calendar days is received after dispatch of the order confirmation by the seller, the seller withdraws from the contract, with the result, that the order is void and the seller no delivery obligation is. The order is then done for the buyer and seller without further consequences. A reservation of the article in advance payments is therefore the longest for 10 Calendar Take.
4. Prices and shipping costs
4.1. All Prices, as stated on the vendor's website, are inclusive of statutory VAT valid.
4.2. In addition to the prices charged the seller for delivery Returns. The shipping costs will be forwarded to the purchaser clearly on a separate information page and during the ordering process.
5. Delivery, Availability of goods
5.1. As far as payment is agreed, the delivery after receipt of the invoice amount.
5.2. Should not all ordered products on stock, the seller is entitled to make partial deliveries at its own expense, insofar as this is reasonable for the customer.
5.3. If the delivery of the goods due to the fault of the buyer after three Auslieferversuchs fail, the seller may withdraw from the contract. Ggf. payments will be refunded to the customer immediately.
5.4. If the ordered product is not available, because the seller of this product is not supplied by its suppliers without fault, the seller may withdraw from the contract. In this case, the seller will inform the customer immediately and you possibly. suggest a comparable product. If no comparable product is available or the customer does not wish to supply a comparable product, the seller will provide the customer if necessary. refund any monies paid without delay.
5.5. Customers about delivery times and shipping restrictions (z.B. Limiting supplies to certain countries) taught in a separate information page or within the product description.
6. Methods of Payment
6.1. The customer is eligible and before completing the ordering process choose from the available payment methods. Customers will be informed of the available cash on a separate information page.
6.2. If the payment by invoice, payment shall be made within 30 To take place days after receipt of the goods and the invoice. For all other payment method: payment in advance shall be made without deduction.
6.3. If third-party commissioned with the payment processing, z.B. Paypal. are subject to their Terms and Conditions.
6.4. If the due date of the payment determined by the calendar, so the customer is already in default by failure to observe the deadline. In this case, the customer has to pay the statutory interest.
6.5. The customer's obligation to pay default interest shall not exclude the assertion of further damages caused by default by the seller.
6.6. A right to offset the customer only, if his counterclaims are legally established or recognized by the seller. The customer can exercise a right of retention only, if the claims from the same contractual relationship.
7. Retention of title
Until full payment the goods remain the property of the seller.
8. Defects Warranty and Guarantee
8.1. The warranty shall be governed by statutory provisions.
8.1. No guarantee is made for the goods supplied by the seller only, if this has been expressly stated. Customers will be informed about the warranty conditions before the initiation of the order process.
9. Liability
9.1. For a liability of the seller for damages without prejudice to other statutory eligibility requirements following disclaimers and limitations.
9.2. The seller is fully liable, if the damage is caused by intent or gross negligence.
9.3. Furthermore, the seller is liable for the negligent breach of essential duties, the breach of which jeopardizes the achievement of the purpose, or violation of duties, whose fulfillment enables the proper execution of the contract and on whose compliance the customer regularly relies. In this case, however, the seller is liable only for the foreseeable, contract damages. The seller is not liable for the negligent breach other than those mentioned in the preceding sentences obligations.
9.4. The above limitations shall not apply to injury to life, Body and health, for a defect after acceptance of a guarantee for the quality of the product and fraudulently concealed defects. Liability under the product liability law remains unaffected.
9.5. Unless the Seller's liability is excluded or limited, this also applies to the personal liability of employees, Representatives and agents.
10. Storage of contract
10.1. The customer can print the agreement text before submitting the order to the seller, by using the print function of their browser in the last step of the order.
10.2. The seller also sends the customer an order confirmation with all order information to the email address given by him to. With the order confirmation, the customer also receives a copy of the Terms and Conditions and along with the instructions about shipping and delivery- and payment. If you should have registered in our shop, You can view your orders placed in your profile area. In addition, we store the contract text, However, do not make him available on the Internet.
11. Privacy Policy
11.1. The seller shall process personal data of the customer for appropriate purposes and according to statutory provisions.
11.2. The personal data provided for the purpose of ordering goods (such as name, E-Mail Address, Address, Payment data) be used by the seller for the fulfillment and completion of the contract. This data is treated confidentially and not disclosed to third parties, not on the order-, Surrender- and payment process involved.
11.3. The customer has the right, information free of charge to get over the personal data, stored by the seller about it. In addition, he has the right to have inaccurate data, Blocking and deletion of their personal data, insofar as there is no legal obligation to retain.
11.4. For more information about Art, Scope, Place and purpose of the survey, Processing and use of personal data required by the seller can be found in the Privacy Statement.
12. Jurisdiction, Applicable Law, Contract Language
12.1. Place of jurisdiction and place of performance is the location of the seller, if the customer is a businessman, legal entity under public law or public law special fund.
12.2. The contract language is German.
